[Resolved]  Vodafone — bill receipt n network issue

Address:Bangalore, Karnataka

sir/madam
i prakash took new connection [protected] in april 2012. since im paying my bill on time(full amount). now i gave a application stating that i need duplicate reciept for the amont which i have paid till now. because i have to produce this bill to our office to get money back as reembaracement. cashier by name Vinod A in peenya vodafone store located @ jalahalli cross gave in writing that they cont issue duplicate statement(i have a copy with me). if i wont get bill ill not get the amount from office it ll waste for me. im asking reciept for the amont which i have paid. they are not ready to give. they are telling we cont help. its a corporate sim in total we are using arond 70 sims. and one more thing is i gave complaint([protected]) regarding network issue they told it will resolve by 18th march now they are telling it will take another 4 months for site plannig. ill not get network inside my home. is it possible for me to use mobile without network for 4 months. that to im staying inside city. kindly nessecary action n solve my problem.

thanking you
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Dec 3, 2016
Complaint marked as Resolved 
Verified Support
Apr 06, 2013
Vodafone India Customer Care's response
Hello Prakash,

We regret to inform you that we will not be able to provide the duplicate receipt for all the payments done till now.

Regards,
Vodafone Customer Care, Karnataka.
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