[Resolved] Vodafone Blackberry 8310 — false commitment and cheating | |
i had purchased blackberry 8310 for using internet service in kenya, in nov. 2007. at the time of purchase i was confirmed that vodafome gprs services are avl. in kenya but after my visit to kenya i came to know that there is no service in kenya, then i was told to wait for 1 month, but vodafone failed to provide service, after lot of arguments with vodafone gallery in sion they agreed to take the set back, when i went to return the hand set along with accessories i was told to bring back the cartoonbox also, which i had not preserved because i had not purchased the set with intention of returning. finally vodafone sion gallery agreed to take that set back, and i was told to wait for return of rs. 25000 which i had paid for purchase, and as on today i have visited vodafone gallery several times but i have not recd. my payment back. also they have charged me rs. 3000 for using their helpline no. for activation of gprs services, hence i have no option but to ash for my pavment back and ask for compensation of rs. 1 lack for the mental harrasement by vodafone sion and cheating by vodafone for selling a service which do not exist. Was this information helpful? | |
Aug 13, 2020 Complaint marked as Resolved | |
 3 Comments | |
Comments
yes i agree wit u..ive bot a blackbery vodafon bt using a bpl card wit it..n im tryin to cal up bclkbry, vodane n bpl jus for a simple thing i wana tranfer ma contacts(ph, not sim) hw do i do it..bt none of them r tryn to help me jus passin the buck..stupids!
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vodafone blackberry 8310 — cheating and misleading by vodafone
i had purchased 1 vodafone blackberry 8310 from vodafone gallery sion in nov. 2007 for using gprs services in kenya as i wanted to travel to kenya for buisness purpose. at the time of purcase i was confirmed that vodafone have a gprs services in kenya. but when i went there i was shocked to know that vodafone do not have any tie up in kenya, i contacted vodafone helpline no. and i was told that we do not have any tie up and you contact vodafone gallery in sion as they have mislead u. i paid 25000 for blackbery set and rs. 9500 as international roaming deposit, after my retun i was reassured by vodafone sion to wait for 1 more month as vodafone will start services in kenya, buteven after 2 months vodafone was not able to provide any gprs services. when i asked for return of phone after lot of arguments vodafone sion agreed to take it back but as on today i have not received my money back nor i am getting any assurance that when i will get it back, and i have been charged rs, 4000 untill now for calling to their help line no. and the phone charges for keeping phone with me without using any gprs services. this is cheating and unethcal to charge customer without giving service. last 4 moths i have been mentaly harassed by vodafone gallery in sion mumbai as even after spending hours in their gallery they are neither returning money nor giving any commitment