[Resolved] Vodafone / Blackberry — Blackberry Rental | |||
My vodafone mobile no [protected], this mail is regarding the issue related to my august month bill (*Bill no: *[protected] *| Bill period: *14.07.10 to 13.08.10 *| Bill date: * 14.08.10) * Monthly charges Charges (Rs) Reversals (Rs) Net charges (Rs) * Blackberry Adv Rental-3999-6M (14.07.10 to 13.08.10) 1099.00 Monthly Rental (14.07.10 to 13.08.10) 249.00* Total 1348.00 I have activated blackberry Internet service package of 3999 for six month plan in the month of feb2010, so it seem the services will get deactivated when its six month period is completed. but in the the month of July 2010 the bb service should deactivate. instead of deactivating its still active and there is no information or massage from your end regrading the deactivation or activation of services as i have completed my six month plan. now when i see the bill you added blackberry rentals 1099 + tax with out any prior permission from me weather to continues the service after six month plan, well i have paid for six month its mean that i will using for six month. now the main issue is the after speaking to customer care dept still my service are on, and there no wavier of the rental for august bill and even this service will be shown on my next bill also coz its not deactivated yet so two month rental including tax for that. -- Regards, Deepak Santhwal [protected] Was this information helpful? | |||
Sep 23, 2017 Complaint marked as Resolved Ok | |||
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Vodafone / Blackberry — service issue
I am using Blackberry curve 8310 for last two years and my service provider is Vodafone UP(E)Today suddenly my hand set stopped working and I reached Vodafone store in Lucknow, It was shocking to know that they don’t have anyone to help me and I was told that they will be sending my hand set to your Bangalore office for repair and I will get it back in next 25 days.
I just want to learn form you that is this the only way out to get any Black berry handset repaired apart from this I came to know from Vodafone that your company does not provide any center in Lucknow to help BB customers.
If this is correct then I must say that only Bangalore people should purchase Black berry because in such a fast moving time how can a Back berry company or vadafone expect that a user should give them 25 days for repair of a mobile it is ridiculous.