[Resolved]  Vodafone — blackberry net plan 399

Address:

Palwal, Haryana

Dear sir

I am total confusion regarding your net plan of black berry of 399. I starting stage it was informed me that this is a complete net plan and all the suffering downloading ,browsing is included in it . I have subscribed for it on 28 may 2012.

But my service started 2 day later even making no. of call in your costumer care . when it started my You tube was not started till yesterday. I have got two different reply from you executive . 1 st one says that you tube will work on payable other than this plan of 399. when i try to get further information reply was as " sorry , you have got wrong information it will be a part of you plan . " I have make complaint request 2 time this month & A no. of discussion with your executive at Vodafone care Haryana ([protected]).

Today when suddenly my you tube starts working it is on my chargeable basis .



YOUR SOON & SATISFACTORY REPLY IS AWAITED.
If this type of working style is of Vodafone ( best mobile network in haryana & ncr in my view ) than what can we expect from other . Today I am feeling really so bad that why i am using Vodafone since last 5 years if there is not clearance about their self plan to there executive. You can check how much times I have make discussion about only this thing in your customer care .



Please give me full detail of this plan 399 on black berry so i can decide that i have to use it or not . Or there is any other plan regarding Black berry hand set which give total downloading , suffering , browsing free included site like You tube .