[Resolved]  Vodafone (Blackberry Net Service) — Regarding bill

Dear Vodafone,





I took a blackberry on feb 19th & ask the Vodafone customer care to suggest me a plan ,dey suggest me a plan of rs 499 pm ,in which dey said u can use 500 mb + free gtalk and mails .i checked my bill on 22 nd morning n it was around 2300 .i have been to the Vodafone store at 1pm on feb 22nd n asked bout the bill ,den dey said me ,its 500 kb not mb & gtalk n mails are not free. I didnt check mails after dat n signed out from the gtalk etc.i am messaging after every hour to check my bill to 111 and the amount is increasing by at least 12rs .please find the details of my msg n the increasing billing amount .



Date messaging time to 111 Bill Diff in Rs I messaged to 111 message from vodafone

21-Feb 20:35:31 2061.7



21-Feb 21:09:14 PM 2206.45 144.75 in half an hr rs 140 added without any calls



22-Feb 8:06:56AM 2666.1 459.65 your limit is xceeding rs 2666.01



22-Feb 8:31:05 AM 2439.15 how can the amount be reduced



22-Feb 11:06:47AM 2488.8 49.65 made a call for 4 min



22-Feb 12:08:48PM 2501.1 12.3 check few mails



22-Feb 13:07:27PM 3104 602.9 your limit is xceeding rs 3104



22-Feb 13:33:50 PM 2501.1



22-Feb 14:26:30 PM 2509.65 8.55



22-Feb 16:57:13 2522.85 11.2



22-Feb 17:08:13 499 plan deactivated



22-Feb 18:52:15PM 2529.6 6.8 talked for 20 minson aairtel no ([protected],[protected]



22-Feb 20:05:17PM 2534.85 5.25 No calls made & net used



22-Feb 21:10:53PM No calls made & net used 299 plan activated



22-Feb 21:23;19PM 2545.35 10.5 No calls made & net used



22-Feb 21:37:59 2546.4 1.05 No calls made & net used



22-Feb 22:19:43PM 2555.75 11.35 No calls made & net used



22-Feb 23:05:40PM 2578.8 23.05 No calls made & net used



22-Feb 23:28:59PM 2586 7.2 No calls made & net used



22-Feb 23:51:41PM 2595.9 9.9 No calls made & net used



23-Feb 7:55:07AM 2672.7 76.8 as I was sleeping so no call made n net used



Amount is in bold & time is underline .



.



Call to cutomer care

Ref no contact person Call to

59960771 Naresh 55666

[protected] suhaib 111





Now just tell me how the bill can be increased without any calls or mailing.

First of all justify me the bill .i am not going to pay any amount ,coz ur people only misguided mre about the plan

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Thanks & Regards
Mayank Gupta
([protected])
B-15/192,Pharma Appartment ,patparganj,Delhi-110092