[Resolved]  Vodafone — charging without intimation

Address:

Thane, Maharashtra

im a vodafone custmer my no. is [protected]
i used to use a sms plan in which 1000 sms can be made for Rs.36 monthly recharge. after one month it was automatically switched to another plan
i.e.Rs.1.20 daily rental for 34 sms per day, if 34 sms are not consumed on that day remaining wil b added to next day. ok im happy with this plan . no complaint upto here.
1) Suddenly on Dussera day vodafone has blocked out the sms offer on that day i.e[protected],and charged Rs. 1 for local sms and Rs.1.50 for national sms without any intimation either by message or cal.
2) Vodafone has also charged Rs.1.20 daily rental on that day for which i hav not been given any offer on that day.
3) At the same time vodafone has charged Rs.1.50 and reduced the no. of sms what has remained on the previous plan. it means i hav paid Rs.2.50 per sms on that day.
I hav called to cusmer care four times and no action has been taken and they hav diconnected my cal.
i humbly requesting u to please protect the custemer rights.and appealing for justice.