[Resolved]  Vodafone — Vodafone Customer Care Sucks

Yesterday i rang up 111 ( customer care)... it was regarding re activation of my vodafone connection the guy instructed me to pay it through credit card for immediate reactivation & I paid through Visa Bill Pay, I asked him Particularly shall i pay it through Visa bill Pay ..he said surely U can sir with in 1hr max u phone will get re activated...! I waited for more than 3hrs & then i rang up again & demanded for reactivation but the kind of response i got was horrible...! i said like i am going to throw the sim card..he said surely sir u can...ur not the only customer to us we have million customers like you...! vodafone will not b under loss i[censored] do so...& then i replied like boss ur not doing any favour to us we are doing a favour by Taking this freeking connection..! he repeated the same to me & he stressed like vodafone is doing a fovour to u by providing a connection...! As if we wont find any other connection this simply Indicates the Height of Foolishness...!
If we the consumers are not opting in for Vodafone..then vodafone is Nowhere..!
But their moto is Happy to help when u experience it ...puuuffff..its not ..just an Fake statement...
it has been almost 1 day now still its not reactivated...! I dont find a freeking sloution for this..! by Chance any Vodafone people Came across this article Kindly Contact me.. My Full Name is Kailash P ...! Defenately I am Going to Consumer court For higher Investigation on this Case. Untill & unless I get a proper explanation for issue ..I am going to Publish to this Article alll over the Internet. By that the People will b aware of the exact case.
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Aug 14, 2020
Complaint marked as Resolved 
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I read he above article recently and would like to share the kind of horrible problems when i was using Vodafone services. these people sucks and I really felt bad when I was talking to one of their customer care executive.

The kind of response from her i never expected, she literally had no respect on call with me.

She replied very harshly saying you are not the only customer, we have several, Is this the way of handling customers????

Next moment I have throned their SIM off and opted different service provider..

Hope they will educate their customer care team properly.
and provide the proper service.
VODAFONE sucks BIG TIME.
VODAFONE INDIA customer service sucs BIGGGGGGGGGGGGGGGGG TIME.
They are the most idiotic, moronic, stupid (understatement), -headed people in the whole world. If they eat , it would be an insult to the later.
They must all be killed immediately !!!
It's true vodafone customer care executives sucks...

they all are quarelling with their spouse and family before they attend the call and will show their anger on the customer who calls.

worst customer service I have ever experienced, not only i telecom sector but throughout...

the customer service will not understand the cstomer at the first instance, the customer should explain the full story and then they can understand and moreover they will hardly ave any respect to the customers...

I don't know whether vodafone trains them or not!!!
I don't know whether vodafone pays them or not!!!


You can never get connected to a manager, when you call 111, I bet you...

If you want to see those executives, watch their ad, if you want to listen to their barkings, then call 111...

Bow Wow...
I have stopped receiving international text messages / sms from Asia to my Vodafone phone on January 1, 2011. I am able to receive text messages on a Telecom work phone. I have spoken to Vodafone NZ and they refuse to acknowledge that there is something wrong with their network. Just like in October when people were having trouble receiving text messages and Vodafone took months to acknowledge it was actually their problem. I have emailed and called 5 times. Every single time they suggest stupid things like turn on/off my phone or that they changed a network setting from "pre-active to active" and "now it will definitely work but try in 15 minutes." Vodafone sucks. They deserve to be sued!
I.ve been with them ten ### years and they wont tell me why they don't have 2g let alone 4g in Scotland, shower of [censored]e
Vodafone India including their customer service sucks real big time.. they have absolutely no respect for their existing customers and neither know how to solve any issue.. all they know is to take more and more and more money.. to such an extent that they forcefully changed my plan within a days time and when I got fed up with their services and asked them to deactivate the number they took weeks to deactivate.. that also after multiple follow up calls and complaint.. not to my fault I now have to pay for those extra days they took to deactivate the number that also on some new higher plan... Even their Vodafone store people agreed that "this is how company works and we can't do anything.. you can write email but nothing would happen.. you have to pay".. whenever I have spoken to the customer service I always think that this time it would be good but always end up having third class services... Vodafone message is clear.. our network is good so we don't care about our existing customers... We don't care about customer services.. all we care about is MONEY...

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