[Resolved]  Vodafone — Reg: Account Statement

Hi,
I have been calling the customer care regarding asking them to send the hard copy of the account statement (i.e., the amount paid by me for the bills being generated) and everytime I call them for the updated status on this, I always get an answer saying that they have already sent via email. What nonsense is this, when I ask them for a hard copy they are sending a soft copy and even that hasn't reached me. This happened for three times and now when I called again for the same with more amount of anger, he has just cut the call. I just wanted to say, why have these people become soooo reluctant in doing their own jobs to perfection and on top of that why are they giving very vague information. I just wanted to know are they very much willing to serve the customer or not? Or have they taken for granted that whatever we do the customers still will not leave us. By the way my no. is [protected]

Regards,
Anil.