[Resolved]  Vodafone — Fraudulent Charging in Bill

I had a Vodafone connection Relationship No.1.7168344, Vodafone No.[protected] whereby the Monthly rental was Rs.50.
A request for activation was made on 111 (Vodafone Helpline No) for activating Zero Rental GPRS Service but GPRS service with monthly rental of Rs.49 was activated by their executive whereby a complaint was made to 111 stating the above case but no action was taken by them and even a complain no was not given by the helpline executive, As a result of this the payment for the same was not made.
On recovery call made by Vodafone executive a request for settlement was made after removing the GPRS rental but no action was taken from their side as a result of which bill payment was not made.
In the second bill and other consecutive bill a late payment fees along with GPRS rental was charged.
Action required, We are ready to pay the basic rental of Rs.50 and any other call usage charges but not the GPRS rental and late payment charges as the action was not taken from their side.