[Resolved] Vodafone — caller tune activated without demand | |
I am alka macwan from Vadodara, Gujarat. My no.is [protected]. On 1.2.2009 at 5.57 pm I received an sms that my caller tune has been successfully activated from 56789. I was surprised to see the sms as i had not asked for the same. Rs.30/- for caller tune service and Rs.6/- for Jai Ho tune was deducted from my account. I would like to know how could you do this to the customer who has not asked for such kind of services? today when i sent message to the same no.for customer service officer they replied that i have used wrong keyword. is it not the responsibility of the company to give some satisfying answer to your customer. i want my 36/- Rs credit back to my account. i do not want any caller tunes. Also, i receive many unnecessary calls informing about all schemes from vodafone. it is just nonsence. stop calling. i am a working woman. not passing time. evenif i am in some important meetings, discussion the call disturbs me. it is a big harrasment. please stop such kind of calls. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
1 Comment | |
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i was alloted caller tune with out my concent now the msg came that u will be getting renewed but i dont,
so plz suggest me how to deactivate the vadofone caller tune prepaid having gujarat circle, vadodara.
mo no. pranv [protected]