Vodafone — why not D activet my caller tune from my mobile-[protected]

i took another postpaid connection with the local address proof that i had used for my previous vodafone connection which is working perfectly fine, and i was told that it would be activated in a days time. i had to go to Pune as i study there. the number was never activated. i came back for my vacations and i visited the vodafone care in HARDOI. i was told that they had lost my ID and so were unable to activate it. they gave me another number when they found the id. i agreed on this without making a fuss. today 21st NOV 09. one of the workers went for the verification and scared the the person by saying that 2 connections are not possible on one ID and he would be called to court by the company if he does so. he has already taken the money and i have the Receipt of it. i called up the vodafone in Hardoi and the people are extremely rude, this defenitly brings a bad name to your company. i would like to know what is it that i can do to get back my money because there is no way i want a Vodafone connection now. i asked one of them to give me the number of any of the managers and i was denied with arrogance.