[Resolved]  Vodafone — Want to Change Postpaid to Prepaid Connection

I have a vodafone postpaid mobile connection which i want to change to Prepaid connection. when i contacted vodafone customer care they are saying that it is not possible, but i am able to find the Postpaid to prepaid connection migration form in the vodafone website as mentioned by one of the complaintant. I want to change Bcz they are barring the connection without intimation to us, though
we have paid the bill with in time, (It was not updated due to their Centre Problem). I had informed that I had paid the bill by cheque 6 days before the due date by giving the details, though they have disconnected the outgoing. No response from the customer care they simply say" we are unable to activate as our system does not show your payment". I went to centre and checked the payment details with them, they said we are sorry we had not updated by miskate and now we will do that and had updated the same. Now they had also levied penal charges for late payment bcz of their mistake for late updation. I have not time to go around those people each time to get update like that and pay penal charges. They also grant you a bogus credit limit which is senseless and has no meaning.


http://www.vodafone.in/documents/pdfs/migrationpost2pre/postpaid_to_prepaid_migration_ors.pdf


My mobile number is [protected], I Kindly request you to do the needful