[Resolved] Vodafone — Wrong commitment from Sales | |
Dear Sir, I received a Call from [protected]. They marketed to avail Vodafone connection. I request her to give me the number [protected]. She said that she will check and get back to me. After half an hour she called me and said that the number is available and she committed that she will give the number. So I produced all my documents. Today they are calling and saying that they dont have [protected]. I was totally not satisfied with the service given from the front end. Customer satisfaction will be based on how people interact with customer. Please help me in getting the committed number. Regards, Ashokkumar. [protected]. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 2 Comments | |
Comments
Hello sir,
I Am Bhupesh Gajanan Holikar on 13th January 2010 there was call from this no [protected] I think so Mr. amit he told me that there is good scheme from Vodafone saying that there is good plan of VF TALK 199 ONE SEC PLAN he told me every thing for 14 min. then to confirm his senior called me [protected] name Shilpa she also explained me and told me to take TICKET PLAN 299* I accepted and she told me to pay Rs. 350/- cash and you will get card in 48 hours and then at 5:15PM her executive name Jatin No. [protected] came and took from me Rs. 350/- and went saying you will get your card within 48 hours by courier. So waited till 15 January, 2010 till 5:00PM no one came so I called shilpa but she did not picked up the phone (nearly 58 times I called her ) but she did not picked up the phone so I called Jatin he told me you will receive till 6:00PM but after not receiving courier again I called jatin but he used to cut my phone.
Today(16 January 2010 when I called shilpa same thing happened she did not picked up the phone and when I called from landline she told me that I am In Pooja and she cut my phone .
so I called customer care 111 and talk to siyaa sanzgri her team leader Monica your number is activated [protected] (my new number which they have given me) and still I have not received the courier or my new sim card so pls help me out
Thanking you
Bhupesh Gajanan Holikar
[protected]
I Am Bhupesh Gajanan Holikar on 13th January 2010 there was call from this no [protected] I think so Mr. amit he told me that there is good scheme from Vodafone saying that there is good plan of VF TALK 199 ONE SEC PLAN he told me every thing for 14 min. then to confirm his senior called me [protected] name Shilpa she also explained me and told me to take TICKET PLAN 299* I accepted and she told me to pay Rs. 350/- cash and you will get card in 48 hours and then at 5:15PM her executive name Jatin No. [protected] came and took from me Rs. 350/- and went saying you will get your card within 48 hours by courier. So waited till 15 January, 2010 till 5:00PM no one came so I called shilpa but she did not picked up the phone (nearly 58 times I called her ) but she did not picked up the phone so I called Jatin he told me you will receive till 6:00PM but after not receiving courier again I called jatin but he used to cut my phone.
Today(16 January 2010 when I called shilpa same thing happened she did not picked up the phone and when I called from landline she told me that I am In Pooja and she cut my phone .
so I called customer care 111 and talk to siyaa sanzgri her team leader Monica your number is activated [protected] (my new number which they have given me) and still I have not received the courier or my new sim card so pls help me out
Thanking you
Bhupesh Gajanan Holikar
[protected]
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I Am Bhupesh Gajanan Holikar on 13th January 2010 there was call from this no [protected] I think so Mr. amit he told me that there is good scheme from Vodafone saying that there is good plan of VF TALK 199 ONE SEC PLAN he told me every thing for 14 min. then to confirm his senior called me [protected] name Shilpa she also explained me and told me to take TICKET PLAN 299* I accepted and she told me to pay Rs. 350/- cash and you will get card in 48 hours and then at 5:15PM her executive name Jatin No. [protected] came and took from me Rs. 350/- and went saying you will get your card within 48 hours by courier. So waited till 15 January, 2010 till 5:00PM no one came so I called shilpa but she did not picked up the phone (nearly 58 times I called her ) but she did not picked up the phone so I called Jatin he told me you will receive till 6:00PM but after not receiving courier again I called jatin but he used to cut my phone.
Today(16 January 2010 when I called shilpa same thing happened she did not picked up the phone and when I called from landline she told me that I am In Pooja and she cut my phone .
so I called customer care 111 and talk to siyaa sanzgri her team leader Monica your number is activated [protected] (my new number which they have given me) and still I have not received the courier or my new sim card so pls help me out
Thanking you
Bhupesh Gajanan Holikar
[protected]