[Resolved]  Vodafone — connection debarred

As a anguished and harassed mobile phone customer I want to narrate my unfortuante
experience in using a post paid connection from vodafone.
I availed a corporate post paid connection from vodafone last month.the vodafone has
put a credit limit on my post paid phone and whenever my outstanding payment increases
the credit limit, all the outgoing calls and message facilities are debarred without
any prior intimation from the vodafone.When tried calling the customer care, the automated
caller system is designed in such a way that we will not be able to contact the customer care
executives.Please imagine the stress I had to endure when I discover that the outgoing call
facilities are debarred without any prior alert when I want to make a critical call at 10 pm.
The vodafone sales personnels are very clever to trap the customers in luring them to buy the
connections, but dont reveal the sensitive information.As a matter of settling scores,
I have decided not to make the outstanding payment to vodafone and want to highlight all
mobile phone subscriber to be watchful about availing connections from vodafone.
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Vodafone India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    36%
    Complaints
    27109
    Pending
    0
    Resolved
    9560
    Vodafone India Phone
    +91 22 7171 5000 (HQ)
    Vodafone India Address
    Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all Vodafone India contact information