[Resolved] Vodafone — connection debarred | |
As a anguished and harassed mobile phone customer I want to narrate my unfortuante experience in using a post paid connection from vodafone. I availed a corporate post paid connection from vodafone last month.the vodafone has put a credit limit on my post paid phone and whenever my outstanding payment increases the credit limit, all the outgoing calls and message facilities are debarred without any prior intimation from the vodafone.When tried calling the customer care, the automated caller system is designed in such a way that we will not be able to contact the customer care executives.Please imagine the stress I had to endure when I discover that the outgoing call facilities are debarred without any prior alert when I want to make a critical call at 10 pm. The vodafone sales personnels are very clever to trap the customers in luring them to buy the connections, but dont reveal the sensitive information.As a matter of settling scores, I have decided not to make the outstanding payment to vodafone and want to highlight all mobile phone subscriber to be watchful about availing connections from vodafone. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
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