Vodafone — Activation of MCI Service without request

Hello I am Khushmandar Singh Cell No [protected], Ludhiana Punjab, on this very no Missed Call Service has been activated and charged Rs.30 and despite request to customercare they have not refunded as promised by the vodafone customercare executive and asked me to deactivate the service by sending a message to 144 "CAN MCI" I send this message my service is deactivated but by balance is not refunded as promised.

We should do something on these types of complaints and lodge FIR and register 420 case against the company and also fine complaint in the consumer Forum.