[Resolved]  Vodafone — Wrong Late Payment taken

Dear Concern,
I have an connection of vodafone mobile ([protected]). In March 2009 I have paid my feb month bill on dt. 10/3/2009 at Vodafone office in Moga, Punjab. My billing cycle is 21st to 20th every month and 10th march 2009 is my last due date for last month bill. In the same time my bill payment is updated on 12th march 2009( As per Vodafone customer care) by vodafone and they took of Rs. 100/- as late payment charges in next bill. I had talked regarding the same with vodafone customer care centre but they are not able to help me without the receipt # meanwhile i have lost that receipt so the I came to Moga Vodafone office from Chandigarh and find the details of my receipt which is paid on 10th march 2009.

Pls advice what to do next.

I don't want waive late payment charges hence every time vodafone people are making mistake and they are not able to understand consumer problems.

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Regards,
Sunil Kumar,
Chandigarh.
Mob. [protected]