Vodafone — extensive call drop and huge bills

Vodafone — extensive call drop and huge bills

M Manish from Delhi, Delhi

i have been a customer with VODAFONE(delhi)for the past 4-5 years and this is how they treat their customers. Well i had 2 connections with vodafone [protected] and the other was [protected]. It was a corporate connection and suddenly the call drop seemed to hv risen extensively a call wud last to the max 3-5 sec and get disconnected. This caused a huge bill to ge generated on multiple compalints to Vodafone on customer care or Appeleate authority through telephone and written email complaints their was no response but just we shall look in to the matter but as of now please pay the bill amount to continue un interrupted service. finally when no-one from the company end turned up to settle the matter i had to dispose off the connection, which was followed by harrasing calls from the company's end. I was prepared to fight back and here i am with the issue being taken up till the highest authority. I shall make it sure to send this complaint to TARI aswell Now my number no longer exist coz the company has moved my number for deletion. i would like the company to return me my number ASAP. Was this information helpful? No (0) Yes (0)

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shilpa ranjit dhumal

from Pune, Maharashtra

Vodafone — huge amount of bills

i am having 5 connections of vodafone out of which 1 is postpaid and rest 4 prepaid.i am getting huge amount of bill for my postpaid bill.and you are also not offering any scheme for me, i think i will discontinue all the numbers, i also want an bill for last 2 months on my mail id.

Kapil Nema

from Noida, Uttar Pradesh

Vodafone — Call dropping

Hi,

I would to bring forward a common difficulty while using the vodafone network during last week. During calls i was not able to hear the ring going but the phone use to connect and timer started thus the call rate was charged. I happens 4-5 times during call and then it use to get connected. Also once connected abruptly in a minute the call drops automatically and when try the no. again it connects with no voice from other end. I feel this is sheer cheating going on from Vodafone and they should return the money of clients against cropping of call.

er_el33

Thanks for your team mail about my below issue for my Vodafone number [protected] and my issue was not resolved by your team in correct manner.

I would like to inform you that i have not used my Vodafone number and i need to inform to you i have not asked to activate GPRS, how billing is done for the same?.

Please check my bill any incoming or outgoing calls used by myself and with your kind information i am not used for the same. I was using Matrix SIM for all calls. If you need bill copy for the same i can provide the same to you for your ref.

I am ready to pay the bill amount Rs 1000 /- (approx.)which is used by me and please refund the balance amount, Please activate my outgoing calls.

I am working with CBRE, we are corporate costumer for Vodafone and check our track record for the same was good.

Even I checked with my office team they confirmed you can pay only above mentioned amount and if not change the service provider.

I am finally contacting you directly to resolve my billing issue and i need to inform you Vodafone store and customer care team is not corporative.

Please resolve my issue or our entire team including my self are going to change the service provider. this is for your information.

If the issue not resolved by yourself, I have no choice to go to consumer court for filing case for the same.

In case you need further assistance, please do call or email me.

Regards,

M. Karuppasamy