[Resolved]  Vodafone — Vodafone - Global Direct

On 5-June-2009 at 7 PM two people came to my home saying that they are from Vodafone Corporate Office, Lower Parel. They showed there Global Direct, (associate of Vodafone) identity cards. There name were Ms. Simran Chopra and Ms. Sweta Singh. They asked me for my itemised bill and suggested me a new tariff plan to reduce the monthly billing amount. To change this plan they asked for Rs. 1200/- as a processing fee. I paid them Rs.1200/- in cash. They gave me a slip of the vodafone form as receipt. They said that you will receive a call from customer care for confirmation of plan at 9 PM in the evening and in next billing cycle your new plan will get activate. I didn't receive any confirmation call.


In this regard, I visited vodafone Mulund West Store but they are not taking any responsibility. They also mentioned that these girls are not from Global Direct office.

Kindly request to help

Thanking you,

Regards,

Ketan Lodaya
Cell: [protected]