[Resolved]  Vodafone — Disconnection of postpaid mobile connection

Vodafone mobile — Disconnection of Mobile#

Kind Attn.: Manager Vodafone Care/ Mr. Rizwan

To start with, frankly speaking this has been the worst customer service experience I ever faced with Vodafone, or with any of the cellular companies. It has been pain in the neck for me for the past several months for getting my mobile number disconnected. I am sorry to use these words, but this is true.

I have been trying to disconnect my mobile connection #[protected]Relationship No#1.[protected] that I hold with Vodafone, issued from Vizag, Andhra Pradesh. I left Vizag in mid of Aug 2008 due to change of my job (to a foreign country), but was not sure whether I would come back or not, hence did not get my number disconnected. However, when it was confirmed that I would not return to Vizag, I sent a request through an email to Vodafone (Please refer to the attached emails below for details), as I personally can not come to surrender/close the account. In addition to that I requested my friend Vinesh kumar and Panth to look into the matter as well. However, all my efforts went in vain as you guys never made any effort to look in to the matter at all. After my return to India (Delhi), on 16th October I visited your Vodafone Store in Rajouri Garden, to get the number disconnected and made an excess payment of Rs. 900 as on that date, so that there are no more headaches. However, they were so happy to help me and inform that I have to personally go to Vizag for disconnecting the number. I felt as if I was living in the 18th century. Now this does not make sense for just disconnecting the number I need to be physically present. This is the period where things happen online, but looks Vodafone is still living in the old era. Amazing!!!

I AM NOT A TERRORIST OR A CRIMINAL using your mobile services for illegal activity. I am not requesting for a new connection, rather for disconnecting the service. WHY DON’T YOU UNDESTAND THIS SIMPLE THING. Just for your information, as on date/time (Nov 23, 2008 at 2:35 pm) the number is still not disconnected.

Mr. Rizwan, I am not sure whether you remember or not, but during the 2nd week of Aug 2008, I came to you and asked you about the formalities of getting the number disconnected and changing the ownership. Moreover, one of my friends Mr. Panth did meet you regarding this issue as well.

Now as I am not using this connection any more, it is totally up to you whether you want to disconnect it or send me a bill every month.

THANK YOU FOR BEING HAPPY TO HELP!!!

Hello I am nayan !

Job in Vodafone Center !

HR Related job in vodafone centre !!

Mo. No. :[protected]

Please call me !!!

Vodafone — Disconnection for postpaid mobile connection

Sir,

Please disconnect my vodafone moble post paid connection, No [protected].due to poor coustumer service.

Regards,
Sreelesh AP

i think you should contact vodafone customer care, send them a mail for disconnection or visit one of their stores, i dont think vodafone owns this website :P