[Resolved] Vodafone — Harassment for payment of paid bill | |
Hello, I would like to register a complaint against Vodafone Mumbai for harassment. They've sent me repeated communication asking me to pay a bill which has already been paid. I have in fact recieved an email confirmation from Vodafone stating that there're no outstandings in my bill, inspite of which I've received calls and emails asking me make the payment, failing which they shall take "legal action" against me. When informed that the bill has been paid, I'm being asked to send in the confirmation that the bill has actually been paid. Its like I'm dealing with various companies instead of dealing with different departments of the same company. I have already sent them the details as required but the reason I'm lodging this complaint is because I'm being repeatedly harassed by them asking me to confirm that I've made my payment. There's no assurance that after this there shall be no more communications for payment of an already paid bill. Requesting assistance. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 4 Comments | |
Comments
rgards,
Nagraj Shetty
Nagraj Shetty
Vodafone — Bill payment harassment
I have paid the bill and also shown the proof for payments.Yet they harass me with the recording for the payments while making calls each time, by also calling about the non-payment during the working hours.
Each time there is an additional of the amount in the bill.
I am not happy with the service and the way they have handled the complaint.
I am much in shock the behavior they have shown and to top it all they are demanding things to be done from my side even though their system is faulty.
Sincerely not a good mobile service provider and especially not a good service and giving information.
I am much in shock the behavior they have shown and to top it all they are demanding things to be done from my side even though their system is faulty.
Sincerely not a good mobile service provider and especially not a good service and giving information.
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Vodafone — Harassment for bill pay which is already paid
Hi All,This is not tolerable from such a named telecommunication service provider of vodafone for harrassment of bill payment towards one of the old no. used way back in 2-3 years back for which payment has been already made.
Initially, it was not paid,but when I had taken new connection from vodafone itself, after some period they had deactivate the service due to non payment of existing bill. Hence I paid all the dues via Cash/Chq (exactly cannot recollect) but couldn't find the receipt/proof bcz of my movement/shifting from one place to another for living.
This such an unexpected service from vodafone that, having such a poor system, where they could not maintain thier client payment record.
I need a fair resolution for this and I can confirm that, I have made the payment, else, they would have not activated my other services also. Here they ae playing games with customer. But i am not going to pay any single peny for thier irresponsible duty and lack of system support. I can proof that, in many incident, they have proof that, thier system is low and maintainance is going on, hence they cant update the detail...
If in case, it's not resolved, i am going to recover 100 times of their claim money for making such harrassment and unnecessary mental torture. Bcz, of this I cannot concentrate on my routine thing and i am losing foresights.
Hope this will satisfy to resolve this case asap.