Vodafone — Vodafone Blackberry Charges Rs. 15000 for One Month | |
Vodafone One Month Blackberry Charges Rs. 15000 (Plan was Rs. 499), Vodafone Number [protected] My Vodafone number is [protected]... I had activated Blackberry on my Mobile by calling Vodafone Customer Care. I was told about a plan of Rs. 499..wherein I will get 500 MB free for the usage, I had crossed checked twice to confirm that its 500 MB and not 500KB. Now I am being told that the plan offer 500Kb as free services. To my surprise I received an SMS intimation of Rs. 10000 of the Usage on 12th July, as the bill was not generated (Bill Cycle followed is 18th-17th) I was told to check back on 18th July. However in span of last 6 days Bill has gone up by Rs. 5000/- now my current Bill amt is Rs. 15158/- In the duration of last one month from 18th June to 12th July I did not get any intimation from Vodafone on usage of Blackberry. It is very surprising that Plan of 1099 offers unlimited usage, wherein plan of 499 is now costing me Rs. 15K. I have already approached Vodafone Gallery at Lower Parel yesterday but was of no help. Only option I can see forward is to discontinue with the services which ideally should be my last option as I don't intend to change my number. Looking forward for any help possible. regards, Was this information helpful? | |
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Vodafone Blackberry — Customer be damned
Vodafone Store in Kolkata, India sold a Blackberry Bold to me on 27th October 2008. Very soon, steel frame started rusting. I took it to the Vodafone store and learnt that facia is not covered under warranty. Soon after, the Scrollball started to jam. Helpline advised me to re-boot the instrument. The phone would hang frequently and every time I would re-boot. On 20th of October the Scrollball stopped moving downwards and re-booting did not work.On the 24th October 2009, I produced the purchase bills and demanded a replacement under warranty but was told that Vodafone Store (Southern Avenue, Sarat Bose Rd corner) could only register complaints and send the instrument to Bangalore for resolving hardware issues which would take 15 days.
Vodafone sells Blackberry phones all over India but iin the event instrument has problems they will simply pass on complaint to Bangalore. I demanded a replacement as the instrument was within warranty period, had a history of problems and was defective in many respects. I am yet to get a response even after 10 days. I need to travel abroad on business soon and will be severely handicapped without the Blackberry. I will definitely move the Consumer Court with damages if all else fails
Vodafone Blackberry — Overcharging
As a subscriber of Blackberry services, I was registered under package of 1099/- per month. I happened to visit the website and checked that there was no such package in vogue. When I called up, I was told the 1,000/- package stands reduced to 599/- per month. While they have agreed to revise the charges with prospective effect, I would like to know whether it is not an unfair practice to have continued charging me at a higher rate all this while. Would I be right in seeking a refund of all the moneys overcharged thus?[protected]@hotmail.com
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+91 22 7171 5000 (HQ)
Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
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Vodafone Blackberry — my passward
I am a blackberry user. My mobile No.is[protected].The complaint is that my emails on the blackberry is blocked and it says that the passward is changed.
Please check my account immediately as I need to check my important mails.
regards,
Khozema chitalwala.