[Resolved] Vodafone — Serious billing issue regarding Vodafone Mobile Connect Rs 899/- unlimited usage plan | |
There seems to some serious billing issue regarding Vodafone Mobile Connect Rs 899/- unlimited usage plan . As taking into consideration even a least download speed of 10kbps if someone uses the internet Services for even an hour the unbilled amount for download comes to approximately Rs 1800/- ((60mins*60sec*10kbps)*(0.05Rs)) And if someone uses it for couple of hours the unbilled amount is surely goanna exceed the credit limit making it impossible to use the services further. This seems to be a serious issue as we have already been charge in advance for the service o[censored]nlimited usage and then not allowed to use the service stating the unbilled amount for net usage wherein no such amount is actually due, as the plan is for unlimited usage and rental has been taken in advance. This to me appears to be a fraudulent way of stopping the customers from using the services. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 1 Comment | |
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+91 22 7171 5000 (HQ)
Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
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Vodafone unlimited data plan is a mess, they will bill all your usage @ ((60mins*60sec*10kbps)*(0.05Rs)) and if the bill crossess your credit limit they will bar your service with out priour information .
They doesent even have the courtacy to inform us before barring our service .