[Resolved]  Vodafone — Vodafone cheated me

Sir
I have got a sms from vodafone "New offer rchrg with 36 and get 110 local vodafone mins free valid for 30 days" .Then i activate this and got a acknoledgement "Hello Rs 36 deducted towards BC36 enjoy 110 v2v free mins" But credited only 72 mins. Then i called to customer care, they behav to me very badly and said we cant do anything its a server problem.Then they disconnected permanantly my customer care calling facility. My no-[protected], sir pls take any action.
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

My balance of approx Rs.200 vanished overnight in my prepaid Vodafone phone.
When I complained, I was told that it's a technical fault and balance
will come within 4 hours. It never came and same repeated for next 5-7 days.
Was promised time and again that my balance will come back which never did.
After 10 days upon my complain on facebook, they called and said that the balance got deducted
due to internet usage. I never used internet so how is that possible !! They told on phone that
will send me proof o[censored]sage which they never did.
These just telling me lies all the time.
They are cheaters and a fraud company and I warn everyone not to use them.
Will port all my vodafone numbers.
Vodafone customer care is also full of and liers

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Vodafone India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    36%
    Complaints
    27109
    Pending
    0
    Resolved
    9560
    Vodafone India Phone
    +91 22 7171 5000 (HQ)
    Vodafone India Address
    Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all Vodafone India contact information