[Resolved] Vodafone — Not being migrated prepaid to postpaid after almost a month of submitting documents | |
Hi, This is Vinay Sah from Pune and my prepaid no. is [protected]. 25 days back I got a call from Vodafone customer care (Veronica, cell no.: [protected])and she asked me for conversion of my prepaid to postpaid. I said ok. So they sent a guy(Hemant, cell: [protected]) on 1st of September to collect my paper and 250/- and gave me a postpaid sim card (No.[protected] and said that it will be activated in 2 days and its now almost 25. I keep on calling these guys but whenever I call them they says they have bit problem today it will be done but even after 25 days it’s not done. They have not even done the verification. I want you to take some kind of action on these people(Veronica and Hemant) and please activate my postpaid card ASAP. Veronica and Hemant are contactable on above cell nos. When I asked for reference no. they said my cell no. is the reference no.([protected]) Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
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