[Resolved]  Vodafone — Conversion into prepaid

Dear Sir,
I am a Vodafone customer. On March 10, 2009 I had converted my mobile no. [protected] from prepaid to postpaid from vodafone store at gopalpura bypass road, near ridhi siddhi, Jaipur. At that time the customer care executive had assured me that whenever i may want to change my connection again to prepaid i can do that, & then only i choose to convert it to postpaid.
Now i want to convert my connection back to prepaid. But on Saturday, 19th September, 2009 when i visited the same vodafone store mentioned above, they denied my request of converting my connection to prepaid. They said that & i quote that our policy has been changed & now we can't fulfill your request.
This is a very irresponsible behavior from vodafone & it is not at all expected from a company of this stature.
I want vodafone to look into the matter & converted my connection to prepaid as soon as possible.

Neeraj Ajmera
Contact No. [protected]
Address 280, Gayatri Nagar-A, Durgapura, Jaipur