Vodafone — Prepaid recharge thru internet

On 18th September 2009 i had recharged online thru Vodafone website my wife Mrs. Geeta Anchan's Vodafone account (cell no [protected]) for Rs. 305/- I have received a confirmation mail from Vodafone (mail enclosed for reference) and my bank account was also debit for the same.

Even after two day when the phone account was not credited we tookup the matter with Vodafone and we were given to understand that no such recharge is available. Whereas it was available no the website of Vodafone as on that date without which it would have not allowed me recharge the account.

Even today i am struggling to get back my Rs. 305/- or the recharge account credit.

In my last verbal communication i had informed them that i will approach trai for the wrong pratice of Vodafone. I was given a feedback that i can approach anyone in this world. I feel such things should not be allowed in India.