[Resolved]  Vodafone — Vodafone Gujarat Prepaid Mobile Connection

Dear Sir / Madam,

This is regarding disconnecting of vodafone mobile number [protected] (Gujarat) on Sept. 23, 2009. Without any prior intimation, Vodafone disconnected the outgoing & incoming call services to this number. Approaching the Vodafone Customer Care, officials stated that the number has not been verified by them and hence the services to the number has been disconnected.

The fact was that some agency personnel, hired by Vodafone to carry out Verification activities in Gujarat, had approached us earlier and got our credential verified. Despite this, without any prior information or intimation, Vodafone disconnect services to the said number. Disconnection of services for couple of hours would mean severe loss to business since mobile phone is a major source of communication in this modern world.

I think Consumer Forums should take appropriate action against authorities to prevent such rude action actions from Cellular operators.