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[Resolved]  Vodafone — Misbehaviar from ur executive

Hi,

This complain is regarding misbehaviar and very unhealthy kind of language used by ur executive . during my office hour's .
what kind of people you have in your organization . is this the way to talk and sell your product . I want an imediate action on that . if you are not able to do so than tell me quickly . so i can
apporach your higher athorities . waiting for reply .

1) Name of executive :- Gaurav
Phone No. :- [protected]
2) Name of executive :- Sahil
Phone No. :-[protected]


Regards

Pankaj gupta

Autodesk application engineer
Complaint marked as Resolved 2020-08-13 23:41:58
Complaint comments  1 CommentShare0Tweet0

Comments

Hi,

I have never seen a bad service like Vodafone.In the mid week of October i got a call from Vodafone sales dept..asking me to change from prepaid to postpaid...i said see i am not intersted rite now you can call me in November i probably can take this plan ..Vishal from Sales team, called me on 03'Nov..asking for the same plan i said no i am not intersted.On 04th again he called me my brother spoke to him and said see we are not intersted please do not call, he again called this time my elder sister said that we are not intersted please do not bother but he started abusing, this is how you treat you customers...i was very much sure that i'll not get any resoulution if ill call customer care...to make a complaint still i called spoke to Rajjat, i asked for a supvisior he said there is nor supvisior or manager availbale on the floor how disgusting!!! rubbish he jotted down the number from where i was getting calls...he said i can lodge a complaint online...in the end he asked me again do you want to chng from prepaid to postpaid(laughing)...holy cow!!! i have expected this no wonder...i called again spoke to parvesh(who was helping) again i asked for team leader.coach, manager anyone in higher auth so that i can make a complaint he was trying to connect the call to supvisior but the lines were busy(that's what he told me)...so he logged a complaint and gave me the ref number-[protected]...i am 100% sure that i'll not get any resoulution from you as well still i am doing this...please i want Vishal not to be part of your organization as he is spoling vodafone' reputation

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    Customer satisfaction rating
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    7917
    Vodafone India Phone
    +91 22 7171 5000 (HQ)
    Vodafone India Address
    Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013