[Resolved] Vodafone — poor sevrvice from vadafone | |
DEAR SIR This is my second complaint on this consumer complaint sir i am really very frusated from Vodafone. Now one more person comes in the list is PRAVIN from collection department (ANDHERI) for last 3 day he has kept me waiting . On 8th oct 2009 a collection boy came to my place to collect the amount I told him that my complaint is still pending how can u come for payment so he gave me pravin number and told to speak. So i spoke to pravin he assures me that he will solve the issue and will settle the amount. Today is 10/10//09 i am trying to contact still he is not replying. AND he has kept my office number unreachable HE IS NOT PICKING THE PHONE NOW ....... THIS IS THE SERVICE WHAT VADAFONE IS PROVIDING ... SIR PLZ PROVIDES ME ANOTHER OPTION I NEED THIS NOS IN PREPAID... REGARDS HARISH SALIAN Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 2 Comments | |
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PRAVIN NUMBER ;- [protected] VDAFONE COLLECTION DEPARTMENT ( ANDHERI )
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+91 22 7171 5000 (HQ)
Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
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vodafone company — poor services from vadafone
HiThis is to bring to the notice the being provided by Vodafone
I was using the number [protected] for past 3 years in prepaid, as my usages was increase I thought to go for postpaid connection, I called 111 and applied fro conversation into postpaid so they send an sales executive from andromeda to fill up the form and all the document, I was clear in mind what I want I explained him clearly abt the requirement that he gave me all the false statement that you will get refund when ever u go back to prepaid. And when i had taken the postpaid connection my credit limit was 700 /- after 4 day they decrease the credit limit 500/- As my usage was more 1000 / every month they deactivate my outgoing call every twice a month because of credit limit.
For last 4 month I am having blast with Vodafone people but all r none, they blame each other for every issue
On 19th Aug my usage was 800 rs again they deactivate my outgoing I called 111 and spoke to LAXMI same day and paid 500 rs to get start. Again on 25th Aug 2009 they deactivate my outgoing call. I don’t know wht does my postpaid means for and what is the use of due day and credit limit.
For four month I trying to solve the issue but none of Vodafone executive is taking any action there name are ( namrata , nitin , savita ( lower parel ), rahul ,ashok, ( goregaon gallery ), abhishek ( khar gallery ), siddharth from notel office . This people r not handling customer proper, they try to converse us that you are wrong and we r doing our work and we always are right.
This is highly irresponsible and has lead to great inconvenience and harassment
My Request:
Never encourage "these kind of Customer care officer"
Friend when ever u r going for any connection please takes on mail or hard copy from Vodafone.
Harish salian