[Resolved]  Vodafone — Dissatisfied with the services.

Hi,
I am a subscriber of Vodafone corporate account. I have also taken a complimentary number for my wife ([protected]). I am dissatisfied with the sevices provided by your company in maharashtra circle due to the following reasons.

1) When i subscribed to the number(s) from Wanowarie store, those were activated after 1 weeks time out of no reasons.
2) When my mobile got activated, I was asked to pay a deposit of 1000/- which is not a regular practice for corporate account as far as my knowledge is concerned.
3) It was told by a sales executive from Wanowarie Vishnukant Gawande that my deposit would be adjusted in the second bill automatically. Even though I visited the store on 20th October and confirmed Vishnukant whether it is done or not and it was told that it is being done.
4) The mobile number [protected] was blocked suddenly without any notice on 24-Oct-2009 reason being given that the bill has not been paid.
5) Again i went personally to Wanowarie Store and confirmed the situation with Vishnukant and without any proper reason he said that it will be done by evening.
6) Again I trusted Mr. Vishnukant but today (26-Oct-2009) again the mobile phone is barred of outgoing.

My complaint is when a sales executive commits certain things to customers, then why it is not being adhered. I understand that there may be some data problem arriving but in this case atleast the customer should be informed so that he/she may come to know the situation in advance.
Also when such issues are raised to customer care 111 then they asks us to visit the store personally and resolve the issue by themselves which i find very abusive. I want to know what action is being taken in this case against Vishnukant Gawande and trust vodafone atleast in this respect. Should you any concern please revert back to [protected].

Thanks
Atul