[Resolved]  Vodafone — wrong charge of money

My mobile numer is [protected] they had charged me world cup 20-20 cricket pack without my affirmation and also they changed my caller tunes 3 times without my consent and each time i had complained many times and i have asked each time for my money returns but they never gave me and i want a solution for it.I WANT MY MONEY BACK.this is the cheating they are done to my and i want compensatoin for it.
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Vodafone — Activation of service without my affirmation

I've hutch prepaid connection number [protected].
A lady from hutch care center called me up and give some information on missed call alert but I clearly told her that I didnt require this service if any requirement arises than I'll active it.
After sometime I started receive messages from hutch for thanks and all..and they deducted some rupees from my account.
I just can bear this nuisance.I want my deducted amount back in the account and infact want to aware them that stop this nuisance.
respected sir/ madam,
i am using vodafone sim card, , when my dad attended a call from anonymous number . he realized that was from vodafone and immediately he cut the call.. but they charged for that 48 rs.. for the activation of job alerts.. we did nt request them to activate, , when we complained to customer care, , they were saying your mistake. you would have activated the call.. but we were not in a position to hear a computer voice in our busy schedule.. always, they will call and disturb the customers.this is not fair. when we require any service from them, we will call and ask.. why do they disturb us?.. sir u may say.. do not disturb service is there u can activate it. they will trouble usand we have to sent do not disturb, , why we have to request them.. if we need any service from them.. we ll ask to activate...many does not know do not disturb service is there, what they will do? in travel, while crossing roads, while sleeping
we used to get calls from vodafone, , , please do something...

i can give one suggestion, , while applying for new sim card.. they should give these kind of options, what kind of service you require.we can opt whatever service we require, , based on that they can proceed

sir please consider my complaint,
thanks for reading my complaints

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Vodafone India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    36%
    Complaints
    27109
    Pending
    0
    Resolved
    9560
    Vodafone India Phone
    +91 22 7171 5000 (HQ)
    Vodafone India Address
    Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all Vodafone India contact information