[Resolved]  Vodafone — 230 rupees deducted despite being unlimited gprs plan

hello sir
i am pranav from coimbatore. my dell no. [protected] , i did a 95 bonus card through online recharge portal of vodafone.in- where it says unlimited browsing in vodafone live. i did and suddenly after 4-5 days 230 has been deducted from main balance. i called customer care and now the put clause that 50 MB of data is free.

but i was not informed of that neither by sms or by mail or anything. whereas there online portal claims it to be unlimited rather than 50 MB limited usage.

i am cheated badly and customer care refuses to take complain.


i am attaching screenshot where it says unlimited usage and not 50 MB.

my details:
pranav (v-laxmi)
mobile no-[protected](vodafone- tamilnadu)
+1 photos
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Aug 14, 2020
Complaint marked as Resolved 
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