Comments
can you let me know once the connection is cancelled on my email:[protected]@yahoo.com
MY PLAN HES BEEN CHANGED WITHOUT MY INTIMATION ... AND THE BILL CAME TO ME AS 3084 RUPEES INSTEAD OF SOME 600 ... AND MY OUT GOING CALS BEEN BARRED CANT EVEN CALL TO THE CUSTOMER CARE.. AND WEN I CALLES THEM FROM MY LANDLINE THT PERSON IN CUSTOMER CARE IS SAYING HIS SYSTEM IS NOT WORKING AND WAS SAYING GO GIVE COMPLAINT TO MY HIGHER OFFICIALS THAT MY SYSTEM IS NOT WORKING AND MENTION MY NAME ALSO THT CUSTOMER CARE GUY IS TEELING TO ME... WORST SERVICE FROM VODAFONE ...
Hi all,
Im working in a MNC last month i have received a call from a vodafone executive stating that they have a corporate plan 265 plan which is haveing some bulk offers like 2000 mins std and local free and also he shown me the offer stated in a notice like something they are using for their advertisement there it has mentioned as 2000 mins STD/Local on net.Since we are consumers its their duty to explain us properly that guy tols i will be having both STD and local free for all the other networks i believed him and bought a sim for what i have to pay 300 as a deposit and also he mentioned that if im not satisfied with the plan i can able to cancel immediately and i can get the amount immeadiately in any karnataka vodafone stores.
After three days i have received a call from vodafone customer care stating that my plan had been activated and it is the same plan of 265 rent....After a clear enquiry with the customer care officer i came to know that i was mistakenly understood the wordings..The meaning for on net is only for vodafone to vodafone..Event though i was cheated by that person i dont mind,since its all already done.So i reached the vodafone care they told that it is not possible to cancel the plan..The reason behind this is i have to use this connection for a period of 3 months after that only i can able to cancel this plan..Then i went to vodafone store to cancel this thing they also repeating the same thing..I dont know what is the problem with the vodafone care i have sent a mail to vodafone care i didnt get any reply from them,For selling alone they are calling twice are thrice in a day for selling their product but after selling that they are not ready to help the Customer care......But their slogan is "HAPPY TO HELP"...My humble request to them is to follow the slogan.....Please call me back at [protected] if any vodafone customer care seen this means.........Thanks for reading my complaint.
Im working in a MNC last month i have received a call from a vodafone executive stating that they have a corporate plan 265 plan which is haveing some bulk offers like 2000 mins std and local free and also he shown me the offer stated in a notice like something they are using for their advertisement there it has mentioned as 2000 mins STD/Local on net.Since we are consumers its their duty to explain us properly that guy tols i will be having both STD and local free for all the other networks i believed him and bought a sim for what i have to pay 300 as a deposit and also he mentioned that if im not satisfied with the plan i can able to cancel immediately and i can get the amount immeadiately in any karnataka vodafone stores.
After three days i have received a call from vodafone customer care stating that my plan had been activated and it is the same plan of 265 rent....After a clear enquiry with the customer care officer i came to know that i was mistakenly understood the wordings..The meaning for on net is only for vodafone to vodafone..Event though i was cheated by that person i dont mind,since its all already done.So i reached the vodafone care they told that it is not possible to cancel the plan..The reason behind this is i have to use this connection for a period of 3 months after that only i can able to cancel this plan..Then i went to vodafone store to cancel this thing they also repeating the same thing..I dont know what is the problem with the vodafone care i have sent a mail to vodafone care i didnt get any reply from them,For selling alone they are calling twice are thrice in a day for selling their product but after selling that they are not ready to help the Customer care......But their slogan is "HAPPY TO HELP"...My humble request to them is to follow the slogan.....Please call me back at [protected] if any vodafone customer care seen this means.........Thanks for reading my complaint.
As I have relocated from Bangalore to hyderabad and call'd vodafone customer care more then 10times for De-activation of my mobile no 91-[protected] but till now no response from them,
Requesting India Consumer to take action against them in De-activation of my mobile no before 25-July-13..
Thanks
Syed Azhar.
Requesting India Consumer to take action against them in De-activation of my mobile no before 25-July-13..
Thanks
Syed Azhar.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
36%
Complaints
27109
Pending
0
Resolved
9560
+91 22 7171 5000 (HQ)
Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
View all Vodafone India contact information
Vodafone — CANCELLATION OF NEW PLAN
BY RECEIVING SMS TODAY MORNING FOR CLAIMING RS.65- PER MONTH FOR NEW PLAN WHICH WAS NOT INFORMED TO US AT THE TIME OF INTORDUCTION.BY DIALING CC NO.111 NOBODY RESPONDING FOR THE SAME.
YOGESH .BHATT
CELL NO.[protected]
DATE : 29/05/2008