[Resolved]  Vodafone — plan change

hi all..
i am a vodafone karnataka pre paid customer.
i had a low rate plan in dec 2007, and i got a sms like,
recharging with 888 i will get the same tariff for another one year, and recharged on the same day.
but all of a sudden after 3 months, in 2008 march, they withdrawn that plan...
i got one year validity, but a base plan from march 2008, with higher call rates...

who will answer for the lost amount 888 rs???
i called to customer care to complain about..
but i got the answer, that plan has been withdrawn...

this is cheating and against customer rules...
pls dont trust these people..

Harashment by Vodfone Staff - Mr Surinder, Mr. Naresh- Main office-mall Road Ludhiana Punjab.

Mr Surinder sold me New Corporate Connection in PAU in the month of May and Number is, [protected].

Actually i want to change my Old number to [protected] Plan to corporate Plan. and Mr. Surinder told me that I have to Purchase a new number if I have to change my Old Number, s Bill Plan.

and he told me my next bills be generated with new corportae Plan.

But bill are generated with my old plan

I personally met Mr Narsh in his office at Mall Road and he assured me my bill plan
wiil be changed and collect my documents once again

Now Vodfone customer care are calling to deposit my bills. which are generated with old Bill Plans

if i have to pay bills with my old plan then why Mr Surinder sold me new connection with false commitment

Now plaese change my bill plan and generate my last two bills with new bill plan so that i can pay my bills.

make it asap and on top priority

If my bill plan is not changed then i am going to sue you people in Consumer Court as I have no other option left and also i will try to Black list Vodafone in Punjab Agricultural University, Ludhiana



Thanks & Regards
Arun Kumar

Network Assistant
PAU, Ludhiana

[protected]
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I am a unfortunate computer of Vodafone.. They change my Tariff plan to a ridiculous plan of 299 ROAM without my notification.. When I called them, they say.. It has done through ""IVR""... which I never DID. Band karo aise IVR ko.. No body is listening this.. Everybody is singing the same song. IVR.. IVR.. but nobody is able to prove it. HOW and WHEN?????

Please.. think Before buying a VODAFONE number.. It is not a Indian company and they can not do any good for INDIANS>> go to something else..

I've approached every support including NODAL, APPLET...