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[Resolved]  Vodafone — NOT ACTIVATED MY SMS PLAN

As I have taken a new SIM of Vodafone (Postpaid) and they have given me a plan of Rs.234 per month in which Rs.199 will be my rental charges and Rs.35 was on SMS pack in which I get 350 local SMS free.
After 15 days they have given me a bill of Rs.232 and in that all calls charges were correct but SMS charges was Rs.121 as they have failed to activate my plan of SMS pack
When I compalained on customer care I have not got a correct response, after that I have gone to Vodafone Gallery Ghatkopar and I have told about this issue and in that they told me your problem will get solve within 72 hours after getting a call from vodafone company
After 2 days I got a call from Vodafone company and I have told about this issue but they told me that you have to pay the bill and they have not solved my problems
Due to their fault why should one bear
Plz solve my problems
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Complaint marked as Resolved Aug 13, 2020
Complaint comments  3 CommentsShareTweet

Comments

Vodafone — plan not activated

sir,
i hve receive the call frm vodafone executive in case of new plan activation {becoz my old plan is expired}.so i agree for this plan activation.but by the mistake o[censored]r executive my plan is not activated nd becoz of this mistake i got monthly rental of RS 149 in my bill so kindly take action regarding my prblm. otherwise i will not pay my any bill till my prblm is not solved...
thank u !

vodafone company — remove the towers or give compassion and stop payment

vodafone company has built a towers in my land (dist. beed, tal.gevori, tandla gaon).Land in the name of my mother Radhbai sirsat since dec 2006 Gat no. 141 and area 0.40 hactarces.My reg. copy has clearly mention that land from front side road is own. Then also company workers given rent to other person ( vasantrao gavate).
What action has taken by company ? Is it true your some officer are related?

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    Customer satisfaction rating
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    Complaints
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    Resolved
    7920
    Vodafone India Phone
    +91 22 7171 5000 (HQ)
    Vodafone India Address
    Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
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