[Resolved]  Vodafone — Misleading information provided by Mr. Rathi

Mr. Rathi, one of the Customer Care Executives does have no knowledge and provided misleading information by sending customers for every small thing to vodafone store. Inspite of having made my payment he said u will have to go to vodafone store to activate ur no. and show the Credit Card statement. In his office only i called later and was told by Ms. Sujata that payment was received and will be updated and i need not bother.

Y vodafone has such illeterate people like Rathi.

Karan
[protected]
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Vodafone India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    36%
    Complaints
    27109
    Pending
    0
    Resolved
    9560
    Vodafone India Phone
    +91 22 7171 5000 (HQ)
    Vodafone India Address
    Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all Vodafone India contact information