[Resolved]  Vodafone — int roaming cheating, deducting money

Hello Vodafone,

Please note that I had subscribed for international roaming for my vodafone mobile Number: [protected] on 16th of Sep 09. On the day of activating the international roaming, around 150 Rs. was deducted. I had a talk with customer care and money was returned back.

I had phoned on 18th Sep 09 to customer care and I confirmed the activation of international roaming with customer care executive. Again on 19th Sep 09, I re-confirmed by speaking with customer care executive.

On 19th Sep 09, I left Bangalore for international travel. I landed in Bahrain and switched on the phone but there was no connection, no roaming facility. I was out of touch of my family for a day at airport and throghout my international stay (15 days).

Its very pathetic service from vodafone. If they cannot provide service, they should inform frankly. Instead of that its not good to say it will work.

Also today (13th Nov 09), again money from my account was deducted for international roaming. I dont know what is the logic here. I think simply VODAFONE knows making money from people.

Please return the money deducted and also discontinue the international roaming. My view of international roaming is; once is connected when I go out of the country and I will be charged for receiving the call and making call at different rate. But here, though there is NO SERVICE, still money is deducted.

I know am writting too much and am wasting too much of my previous time.

My request with vodafone are below;

1. Dont cheat any other customer like this any more or please go out of the business.
2. Return all the money you have deducted
3. Issue an apology letter for blocking me from my family contact when I had international stay.

Regards,

Mahesh Rao

PS: Please note that I have lodged complain in consumercomplaint. in also about vodafone service.