[Resolved] Vodafone — Deducting money from my account for services not consented by me | |
I am customer of Vodafone with mobile no. [protected], on 27.1.08 they have activated a caller tune on my mobile without my consent and knowledge moreover they have even deducted charges applicable thereafter, I called them after 2 minutes of activating this service they are refusing to even register my complaint, and refund my amount Further they have now estopped from attending my calls which I am making to their customer care. Was this information helpful? | |
Aug 13, 2020 Complaint marked as Resolved | |
 2 Comments | |
Comments
Today I received three messages saying that your subscription to MCI has been activated, your request for MCI alerts have been registered and finally Your request for MCI alerts has been accepted. Then I suddenly saw that 30 Rs. had been deducted from my account. I even don't know the full form of MCI. I never requested for such type of alerts. This is really ridiculous. Such type of things really prompt us to put a legal case against such type of private companies. Please deactivate such type of alert from my cell phone and refund my money.
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+91 22 7171 5000 (HQ)
Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
View all Vodafone India contact information
Acc. name - Arctic Steel Engineering
Address - 47 huntstown Drive
Clonsilla, Dublin 15
I requested that number[protected] and modem number[protected] be removed from my account in writting at the vodafone store (lower Level) in the Blanchardstown shopping centre at least 5 weeks ago.
on the 9th of april i recieved a bill, invoice no. [protected] with the two numbers still charged to my account.
€ 218.50 for no [protected] and € 29.98 for modem number [protected].
can you please address this problem as soon as possible
Alan Cooper