[Resolved]  Vodafone — Without permission didactic amount and renew sms pack

I am a prepaid customer having Mobile No.[protected]. On 14.12.2009, I received call from vodafone for activation of MCI in female voice for which I straight refused. After some time i got the message that a sum of Rs.30 has been deducted on account of MCI alert as per your request. This is totally unlawful.Then I received the message from vodafone that if you want to unsubscribe MCI you can send sms as CAN MCI at 144 which I did.

It was not enough, on 15.12.2009 a sum of Rs.30 was deducted on account of ASTRO giving the message from vodafone that as per your request we have activated the services of ASTO and Rs.30 has been deducted. If you want to unsubscribe/deactivate the services you can send the message at 144 typing CAN
ASTRO for which I did the same.

It is a matter of disgusting that such a big organisation is doing unlawful activities. Is it that some personnels are meeting their targets to achieve their goals at the cost of customers.

My submission is that a sum of Rs.30+30= Rs.60/- may kindly be refunded me back at the earliest.

Kanwaljit Singh Chhabra
3/23183, Bhai Mati Das Nagar,
Bathinda - 151001 >>Prepaid Mobile No. [protected]