[Resolved] Vodafone — repeatedly asking to visit vodafone centre for the same address proof details | |
My mobile no.is[protected] since last 2 years. It was on the corporate account & now it is shifted to individual account. The vodafone sent me the SMS to visit the vodafone Vashi store on 18/11/2009 and I visited their Vashi store & they have told me that their person will visit the house within 48 hours.I tried to remain present for 2 days ,but nobody visited the house. Now, again today i.e on 27/11/2009, the SMS has been recived saying to contact their number [protected]. When I contacted them, the person attending the call clearly told that the person was sent to visit the house & was trying to contact me but on the wrong mobile no.[protected].I asked the person to send the person for verification again, but he refuses to send & pressurising me to visit the vodafone store again or otherwise they will withdraw the services. The person was not ready to give the line to his boss for further talk. This is not acceptable to me as they are forcing me to visit the store because of their mistake of giving wrong contact number of mine. Secondly, because of their mistake, they can not terminate my services. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
1 Comment | |
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+91 22 7171 5000 (HQ)
Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
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For the same we have called the customer care for assistance many times but it is 4 days now & we didn't get any assistance from your side.
So it is so bad experience with vodafone.
Gaurav & Anil
[protected]
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