Vodafone — Mobile Disconnection request not responded | |
hi, I have forwarded below request one month back but I have not got any response from Vodafone... Now I have received a bill of Rs. 4815... I am surprised at this carelessness being shown from Vodafone.. At least a response from Vodafone could have helped me save on this amount. I request you to do the needful at the earliest and also if possible revert all the charges levied on me beyond 1st Nov as I have specifically requested to disconnect the number.. Infact my I have switched off my phone long back.. Regards, Vaibhav Mahajan ----- Forwarded Message ---- From: Vaibhav Mahajan <[protected]@yahoo.co.in> To: vodafonecare.[protected]@vodafone.com Sent: Tue, 27 October, 2009 9:38:43 AM Subject: disconnection of [protected] Hi, I am Vaibhav Mahajan holding postpaid connection of Vodafone [protected]. I have now shifted to UAE and I wish to disconnect the mentioned connection. You are requested to kindly disconnect this number w.e.f 1st Nov.2009. My billing is done through ECS, hence after disconnection, you may generate the final bill and get the same paid through ECS. Regards, Vaibhav Mahajan Was this information helpful? | |
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Vodafone — Not allowing disconnection
My mom had come down from the Gulf and had taken a Vodafone Post-paid line which she was told would have zero rental(very reassuringly) when not in use . But they started deducting Rs50(now come upto more than Rs500 ) every month and now they say it was caller id charges.So I applied for a disconnection. After agonizing attempts(really frustrating) I was able to get the line disconnected in Jan (after trying from about 1 month). Then in Feb I recieved a call saying that I was being refunded and the line was being made activated for about 2 days after which I should deactivate it again. the bill arrived the next day.with no refund, but and extra Rs 150 charge.
I'm quite frustrated. The vodafone service has deteriorated to a point where I to might switch to another mobile service provider(I too have been using vodafone for about 5 yrs). If they are not transparent in informing a providing help to customers, why shoud a customer bother?
I just want to disconnect a be done with it.
my mom's mobile no is : [protected]