The list goes on...your executives need to hear a customer and offer customer service then customer fright. The executives are rude/they cant talk proper english or hindi. Morever, they dont execute what they are asked to. Nor do they record what a customer has called up for. I have called up atleast 5 times for duplicate bill copies since novemeber. I have not yer received them. Everytime its said its been delivered and no one tells me the correct name and phone number of delivery. Copies were promised on email notyet received. I subscribed for a 50 p hutch to hutch, it was on for a while and u suddenly decativated without notice. I needed dupl copies to verify it your execs who continue to tell me thatthere was no such service. I dont receive any mails on my email id only an sms stating it has been sent to my email. Rubbish! On top of that on my dad's mobile there have been promises of reversals for the last 3 months, again to no avail!! You guys have filed miserably in keeping ur customers happy....i soon plan to d/c waiting for my plan to get over...if this falls on any responsible ears, plz call back or atleast email Was this information helpful? | 
When I am having ECS service activated in my account and billis not paid by the bnk they should have given me the proof thereof.Under the circumstances I feel that I must discontinue the relation with such company who never bothers for their customers.Now please deactivate my ECS facility as bill is paid by me.