Vodafone — SMS packages not valid for Dec 25th,Dec31,Jan1 2010 | |
Dear Concerned, Today I received an SMS from my mobile service provider Vodafone that "All SMS sent on Dec25,Dec31, & Jan1st will be charged as per tariff.Discounted & FreeSMS offers will nt be applicable on these festive days". This is as a matter of fact cheating the customer since I have opted for this pack 3-4 months back.It is not for the purpose of sending messages on the above specified dates that I have opted for the schemes for which I pay Rs.79 every month whether I fully utilize the package offer or not month on month. The company should have taken a strategy not to offer these packages starting December to ensure consumers do not opt for these packs solely for the purpose of sending SMS on the specified date.Otherwise this is like penalising existing customers Request your intervention My vodafone mobile number is [protected], Trivandrum Warm Regards Shibu Abdul Salam Villa#8, Horizon Enclave, TC 10/816-2, Mannamoola, Peroorkkada P.O Trivandrum-695005, Kerala Was this information helpful? | |
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