[Resolved]  Vodafone — changed my plan on 16th nov 09 but still on the same group plan . after complaint also nothing has materialised!

please note , i (ravi tejwani)renewed my plan on the 16th novemeber 09 at santacruz west - mr ashwin ,was the person who attened me at the vodafone store - santacruz west .
i was unhappy with the service and wanted a pre paid sim for better use but again he said this will be good a better scheme and adviced me to take this group plan.
i did take the 1 paisa per second plan and gave him written on paper . he accepted and said it will be working in the next 24 hr.i awaited for the bill but again nothing came , so i was paying in advance and keeping my phone active . Yesterday i spoke with 111 the toll free number and they did tell me as i am yet on the same plan .
i have been trusting vodafone for having effeciant staff but the behaviour in the santacruz west branch is f bothered. they feel they are there to kill time and drag one thing for day after day .
please look into the matter seriously as there were many people angry with the poor service.
its better we leave vodafone than all this - which i feel will not materialse .
when people dont work for the given pay they should be sacked ! why should one suffer for the cost of other's .