[Resolved]  Vodafone — Vodafone SIM retailer is misbehaving to customer

Dear Sir/Madam,

I have to say that My father Mr. Chandra Bhusan Prasad had purchased a Sim on dated 3rd January, 2010, Corresponding Mobile No.[protected] from Nalanda through a retailer or sub-retailer and also submitted the documents that time. Sim was activated that time and after two days sim was deactivated. When my father contact to customer care, told you sim was deactivated due to not submission of identification proof.

When my father went to sim retailer, he told he has forwarded the documents and told don't disturb me I am too busy in another job.

I want to ask why is given such types of responsiblities to retailers while he can't be responsible for his work. Will these types of retailer's reaction be fruitful for Vodafone or Vodafone Consumer? Now in these days no one will fight for the sim and he will go through another company of sim service provider.

I hope you will take a needful action one who is creating such types of confusion, problem and frustation against customer.

Regards,

Santosh Kumar
Mob: [protected]