[Resolved]  Vodafone — deduction of charges for promo services

1. I have vodafone prepaid mobile connecton no [protected] for the last over one year.

2. I opted for the promo service of the service provider named 31LR in which all calls were at Re1 per call.

3. Recently in oct 09 when the service provider launched the new prormo in which calls were at 50p and 60p respectively i paid the amount to the vendor of vodafone for the same.

4. Even after my subscribing for the new promo the service provider continued deducting from my prepaid account for the old promo.

5. I called up the cust care and projected my problem but they said they cannot do any thing.

6. In view of the above i am approaching you for necessary hearing to my grievance.