[Resolved]  Vodafone — stole my phone balance

my phone balance was cut off with out any cause.and whenever i called the customercare of vodafone tthey said that my account has not been updated yet.so they cannot do anything about it. through the whole day they can't even do just one updation of my account. then why the heck should i suffer? what reason for they cut my balance and not giving it back?whenever i call the customer care either they puts me on hold or they tell me call back after some time.i want justice.