Vodafone — charging 456.50 for vodafone live despite using bb 899 plan

my number is [protected] [protected] i have been charged 456.50 of vodafone live when i have not used it at all . i am using blackberry 899 plan unlimeted usage and downloading .
then howcome i am getting charges for vodafone live when i have not used it ??

when made a complaint i was told i may have used youtube on my blackberry ?

i was never informed that youtube is chargable on this unlimated download plan of 899 on my blackberry device..its been more than a month now i have not got the revrsal...

vodafone is tottaly corrupt . its me who is suffering . and now will go legal and make them relise that they cant fool there customers any more .. all of you not satisfied should go legal.

thank you

tanuj bahl [protected] [protected] (contact)
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Hi Tanuj,

Your inputs are very important to us. We hope that the Vodafone Live service has now been deactivated for your account and our customer care team has been able to address your concerns and queries. For further assistance please write to us at vodafonecare.[protected]@vodafone.com. We would be happy to help.

Regards,
Vodafone Customer Care, Delhi.

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