[Resolved] Vodafone — Deactivate My Prepaid Number without giving me Reminder | |
I am using Vodafone No. [protected] since March 2008 in prepaid. I recharge this number with life time validity on March 2009. Due to some reason I did not use this number for two months and when I switch on this number its shows Sim Registration failed. I went to Vodafone store, Model Town on 25.02.2010 and they told me that the number is deactivated due to not use for last two months. They said you have to take this number again in post paid and I agree and they issue me new Sim Card. But after two days it’s not activated and I went again in Vodafone Store on 28.02.2010 and they told its paid number and you have to pay Rs.50000/- for activation. I am using this number from last two years issued in my name then why I have to pay again as I already paid for this number 2 years back. I told them that you should send any reminder before deactivate this number but they saying that we send reminder in same number on 22.02.2010 but if number is off then how can I get Vodafone reminder and no grace period is given from Vodafone. Service of my number is deactivated on 22.02.2010 and I went Vodafone store on 25.02.2010 morning. How can number be recycle within two days? I am sending Email to Vodafone from 28.02.10 but no reply is coming from Vodafone. This is wrong because this is paid number you deactivate this number. I want this number again in my name but they asked Rs.50000/- to pay. I am very old customer of Vodafone since last 12 years. Please help. You can Contact me on my other Number:[protected] Thanking & regards Gagan Sahni Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
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