Comments
mere pass hutch ka postpaid connection tha, jiska no. [protected] tha, jo maine sare document aur fomality poori karke 14.01.2008 ko vodaphone ki retail shop -galaxy, nirala nagar lucknow per surrnder kiya tha .mujhey bataya gaya tha ki meri security aur roaming fees ka checqu 45 day ke ander mere pass pahunch jayega .ab tak na mujfey cheque mila na hi koie sahi jaankari mili hai.ek baar pehle bhi main [protected] per complain ker chuka hoon.
Reply
TO
CUSTOMER CARE
PLS REFER TO MY VARIOUS COMPLAINTS OVER YR CUSTOMER CARE NO SOLUTION HS BEEN TAKEN. PLS TAKE URGENT ATTENTION TO RECTIFY MY BILL. THE DETAILS OF MY COMPLAINTS ARE:-
1. THE BILL OF MY TELEPHONE IS RS. - 152 AS ON DATE WHEREAS THIS CONNECTION IS PREPAID HOW THE EXCESS AMT HAS BEEN CLAIMED BY U WHEN THERE IS NO BALANCE AMT. IN MY MOBILE.
2. UR CUSTOMER CARE EXECUTIVE TOLD ME THAT INTERNET N OTHER FACILITY ARE USED IN THIS MOBILE BUT THERE IS NO FACILITITY ACTIVATED IN MY MOBILE
3. THERE IS 98 BONUS MIN. AVAILABLE WHICH IS NOT YET UTILIZED STILL THE BALANCE IS - Rs. 152,
4. MY BAL. BEFORE RS. -152 WAS RS. 78. IT MEANS U HV CHARGES RS. 230 EXTRA.
5. CALLER TUNE HAS BEEN AUTOMATICALLY ACTIVATED BY U WITHOUT MY CONSENT.
6. THERE IS ALWAYS INTERFERENCE AND CORSS CONNECTION IN MY MOBILE.
PLS CORRECT MY BILL IMMDLY WITHIN 24 HOURS OTHERWISE I WILL BE LODGE AN FIR FOR MISUSING MY PHONE WITH THE HELP O[censored]R DEPTT.
PS: KINDLY DEACTIVATE GPRS SYSTEMS IMMDLY FROM MY FOLLOWING MOBLES [protected] - POST PAID CORPORATE CONNECTION[protected] - PRE PAID[protected] - PRE PAID AD ON CONNECTION ANY AMOUNT DEDUCTED ON A/C OF GPRS SYSTEM FROM THIS DATE WILL BE YR RESPONSIBILITY. PLS REVERT EXCESS CHARGES I.E. RS. -153 ON MY PHONE NO. [protected]. RDS N HAPPY NEW YEARS.
FM RAJ KUMAR
D 97 MMTC COLONY
MEHRAULI ROAD
CUSTOMER CARE
PLS REFER TO MY VARIOUS COMPLAINTS OVER YR CUSTOMER CARE NO SOLUTION HS BEEN TAKEN. PLS TAKE URGENT ATTENTION TO RECTIFY MY BILL. THE DETAILS OF MY COMPLAINTS ARE:-
1. THE BILL OF MY TELEPHONE IS RS. - 152 AS ON DATE WHEREAS THIS CONNECTION IS PREPAID HOW THE EXCESS AMT HAS BEEN CLAIMED BY U WHEN THERE IS NO BALANCE AMT. IN MY MOBILE.
2. UR CUSTOMER CARE EXECUTIVE TOLD ME THAT INTERNET N OTHER FACILITY ARE USED IN THIS MOBILE BUT THERE IS NO FACILITITY ACTIVATED IN MY MOBILE
3. THERE IS 98 BONUS MIN. AVAILABLE WHICH IS NOT YET UTILIZED STILL THE BALANCE IS - Rs. 152,
4. MY BAL. BEFORE RS. -152 WAS RS. 78. IT MEANS U HV CHARGES RS. 230 EXTRA.
5. CALLER TUNE HAS BEEN AUTOMATICALLY ACTIVATED BY U WITHOUT MY CONSENT.
6. THERE IS ALWAYS INTERFERENCE AND CORSS CONNECTION IN MY MOBILE.
PLS CORRECT MY BILL IMMDLY WITHIN 24 HOURS OTHERWISE I WILL BE LODGE AN FIR FOR MISUSING MY PHONE WITH THE HELP O[censored]R DEPTT.
PS: KINDLY DEACTIVATE GPRS SYSTEMS IMMDLY FROM MY FOLLOWING MOBLES [protected] - POST PAID CORPORATE CONNECTION[protected] - PRE PAID[protected] - PRE PAID AD ON CONNECTION ANY AMOUNT DEDUCTED ON A/C OF GPRS SYSTEM FROM THIS DATE WILL BE YR RESPONSIBILITY. PLS REVERT EXCESS CHARGES I.E. RS. -153 ON MY PHONE NO. [protected]. RDS N HAPPY NEW YEARS.
FM RAJ KUMAR
D 97 MMTC COLONY
MEHRAULI ROAD
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
36%
Complaints
27109
Pending
0
Resolved
9560
+91 22 7171 5000 (HQ)
Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
View all Vodafone India contact information